Your Online Visit

It's Easy & Affordable.

Preparing For Your Visit

It’s easy to see a doctor online. Follow these simple steps.

  1. Click here to create an account by entering your name, email, create a password and agree to the Terms of Use, then click “Sign Up”
  2. Enter Hawaii as your location and enter your date of birth, gender, and our service code DOCNOW, click “Continue”
  3. Enter DOCNOW as your Service Key. If you have insurance please enter it as well as the Service Key which is DOCNOW. DOCNow accepts HMA, HMAA, HMSA, UHA, Kaiser Added Choice PPO and Mainland Blue Cross Insurance. If you do not have insurance we are offering a cash visit of only $49.00.
  4. You will be brought directly into the virtual waiting room where you should pick an available provider by clicking “Start Visit”
  5. Once you have completed the health questions, and provided payment if you are uninsured, you will be brought to a video waiting room. A DOCNow receptionist will then connect you before you meet with your doctor.

To Sign Up On A Computer View Instructions: 

Step 1: To sign-up for DOCNow please click here and enter your name, email, and desired password. Check the box “I agree to these terms” and then push “Sign Up”.

step-1

Step 2: Next, please enter your location as “Hawaii” and fill in your Date of Birth and Gender before pushing “Continue”.

step2

Step 3: Please enter your Service Key which is DOCNOW.

Step-3

If you have HMMA, HMSA, UHA, or Mainland Blue Cross health insurance please select YES for “Do you have health insurance?” and fill out the requested information.

step2b

If you do not have insurance select “No” you’ll be charged $49 for your visit. If you are going to use a “First Visit Free” Promo Code you’ll be asked to add that to your account later once you start your appointment.

step-2a

You can also choose to “Skip this step” for now and fill in the information later. You’ll be able to add or update your insurance information before each visit. You’re all done, select “Finish” to move to complete your account setup.

step-4

Step 5: Well that was easy! Now simply select an available physician to start your telemedicine visit.  Please make sure that you see the DOCNOW logo on the right side of your screen under “My Services”. If you do not see it then you need to push “+ Add a Service Key” and type in DOCNOW to make sure you’re connected with one of our physicians.

final

To Sign Up On A Smartphone or Tablet Instructions: 

Step 1: To sign-up for DOCNow please click here and download the AmWell App. Select “Sign up for Amwell” and select “Remember Me”.

app1
Step 2:
 Next, enter the information about you including your name, date of birth, gender, location as Hawaii, email, and desired password. Check the box “I agree to these terms”. VERY IMPORTANT, you must enter DOCNOW as your “Service Key”.  If you have HMMA, HMSA, UHA, Kaiser Choice PPO, or Mainland Blue Cross health insurance please add your insurance information under “Health Plan”. If you do not have insurance you can push “Continue”. You’ll be charged $49 for your visit. If you are going to use a “First Visit Free” Promo Code you’ll be asked to add that to your account later once you start your appointment.

app4
Step 3:
 Well that was easy! Now simply select an available physician to start your telemedicine visit.

app5

 

Screenshot 2016-07-27 15.08.10

Questions or technical issues?

Call (855) 818-DOCS for help.

Service Key: DOCNOW

itunesgoogle_play