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NOW UHA MEMBERS CAN SEE A DOCTOR ONLINE WITH A TELEMEDICINE VISIT

NOW UHA MEMBERS CAN SEE A DOCTOR ONLINE WITH A TELEMEDICINE VISIT

June 12, 2017 – DOCNow Virtual Healthcare Centers has joined UHA Health Insurance’s provider network, giving UHA members the opportunity to now see a doctor from the comfort of their home or place of work. DOCNow is Hawai‘i’s leader in convenient, affordable, and quality telemedicine and offers Hawai‘i residents the ability to see a Hawai‘i-licensed, Hawai‘i-located physician 365 days a year from 8 a.m. to 9 p.m. via smartphone, tablet or computer.

“We’re really excited to offer our over 56,000 members a more convenient way to access medical care,” said Howard Lee, president and CEO of UHA. “With the growing population and declining number of primary care doctors statewide, we are pleased to welcome DOCNow as our initial provider of telemedicine services. This is a great benefit for members — especially those on the neighbor islands — with medical problems that could easily be diagnosed and handled with a telemedicine appointment.”

From scrapes, sunburns, respiratory infections, urinary infections, and the common cold to convenient prescription refills and replacements, DOCNow is able to treat a wide range of minor and common illnesses in patients of all ages.

“Our new partnership with UHA represents a breakthrough in giving the community unprecedented access to the highest quality medical care,” said Dr. Jim Barahal, co-founder of DOCNow Virtual Healthcare Centers.  “UHA has always been one of the biggest supporters of Hawai‘i providers and their willingness to partner with DOCNow confirms their mission to provide the best care and increased access for their members.”

UHA offers Hawai‘i employers, from small family businesses to large groups spanning multiple locations, access to a full range of health plans. “Telemedicine visits will be covered the exact same way that a traditional office visit would be,” said Lee.

To sign up, UHA members visit DocNowHawaii.com and create a free account using the service key DOCNOW. Once the member completes the simple signup process, care is just a click away.

About DOCNow

DOCNow was founded in early 2016 by Dr. Jim Barahal and Dr. Norman Estin to give Hawai‘i residents convenient access to Hawai‘i licensed and Hawai‘i located providers anywhere. An American Telemedicine Association startup member, DOCNow is Hawai‘i’s leader in telemedicine. For more information and a complete list of all DOCNow virtual healthcare center locations, visit DocNowHawaii.com

About UHA Health Insurance

UHA was founded as University Health Alliance in 1996 by a group of physician faculty at University of Hawai‘i John A. Burns School of Medicine. UHA provides medical, drug and vision plans to more than 4,700 Hawai‘i employer groups and over 56,000 members. As the only health plan in Hawai‘i founded by physicians, it was the first to offer preventive and wellness care focused health plans in the state, and now offers the largest physician and provider network in Hawai‘i. By meeting strict quality standards to ensure clinically sound decision-making that respects the rights of patients and medical providers, UHA received accreditation in Health Utilization Management through URAC, the independent non-profit that promotes healthcare quality. For information, visit uhahealth.com or follow @uhahealth on Twitter.

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See a Doctor NOW at KTA Super Stores

See a Doctor NOW at KTA Super Stores

KTA Super Stores and DOCNow Virtual Healthcare Centers, Hawai’i’s leader in convenient, affordable, and quality telemedicine recently launched the virtual clinics of the future at KTA Supers Stores Puainako – Hilo, Waimea, Keauhou and Waikoloa Village locations on Hawai’i island. DOCNow offers convenient telemedicine visits during KTA Pharmacies regular business hours, and through their website 365 days a year from 8:00 a.m. to 9:00 p.m.

Learn More About DOCNow & KTA Super Stores Partnership  

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docnow…yes, the doctor will really see you now!

docnow…yes, the doctor will really see you now!

see a doctor onlineWe recently had a chance to sit down with Dr. Norm Estin, Medical Director of DOCNOW to learn about a new medical service on Maui which puts your guests in immediate two-way video contact with an urgent care doctor right over a laptop, tablet, or phone. Many of you may know Dr. Estin from his 30 years of work as Medical Director of the Doctors On Call Urgent Care locations on the West Side.

TMC: Tell us about this new service for Maui’s visitors. How did you come up with the idea?

Dr. Estin: We see so many visitors and residents in our Doctors On Call offices that have easy problems to solve. Many can be helped with quick simple advice and a prescription, something that really doesn’t need a visit to the office.

TMC: That makes sense, guests often have easy to fix problems and they spend a whole day or more waiting for an appointment, at the pharmacy, losing valuable vacation time. It can take hours.

Dr. Estin: You’re right! I compare it to a coffee-to-go. Let’s say you just want a cup of coffee, and you don’t have all day. Why should you have to go to a restaurant, make a reservation, wait in line, then have to read a menu or listen to a waiter and the specials of the day just to get that cup of coffee to go? It doesn’t make sense. Let’s say you need a simple prescription, or have a common problem like a sore throat or UTI or allergy flare up or a rash. Why should you have to be sent to doctors office, wait for who-knows-how-long in a room with sick, coughing strangers, go through a whole exam, just to pay a huge amount and then have to go to the pharmacy anyway?

TMC: So you are offering a quick and easy doctors visit.

Dr. Estin: Yes. It’s a secure 2-way private video chat, that is HIPAA compliant. You’re face-to-face with the doctor, and then you’re off to get better and enjoy Maui.

TMC: Who are your doctors?

Dr. Estin: They are the exact same Urgent Care and Family Medicine physicians and PAs that staff our offices. I see patients on-line with DOCNow myself. I can see someone and help them out in just a couple of minutes, and they are in the comfort and privacy of their hotel or condo. We often have people just hop on their iPhone from a hotel lobby or even a pharmacy to connect quickly. As a matter of fact, many pharmacies are recommending us. Of course, we can’t take care of every medical problem this way; many times patients have to come in or be seen in an office to be evaluated and we tell them that. But a lot can be done with a simple telemedicine check like this.

TMC: How about the paperwork / insurance?

Dr. Estin: The on-line registration is simple. An email address, a password, a bit of demographic info, etc. It is as real as an in-office visit, with a secure medical record, and medical insurance accepts it completely as well.

TMC: What types of medical insurance?

Dr. Estin: The DOCNOW VideoVisit is covered by HMSA, UHA, HMA, HMAA, or mainland BlueCross/BlueShield. Or if someone doesn’t have an insurance we can take, it is only $49 for the video visit.

TMC: How do you keep it so affordable?

Dr. Estin: We set the price low so that people can easily see a Hawai‘i doctor who understands typical local problems, knows the pharmacies, and can refer the patient to the right office, specialist, or even hospital ER if it’s not something that can be treated over the VideoVisit. We are open from 8am-9pm, everyday, 365 days a year.

TMC: How can concierge and guest service professionals use your service?

Dr. Estin: They can now offer an easy solution to common problems that can save a guest’s vacation. For instance, many guests are reluctant to book boat trips, dinner cruises, or helicopter tours for fear of motion sickness; we can prescribe in a few minutes the Transderm patch which works much better than pills or wristbands, and the problem is solved. Or we can easily diagnose and treat almost all skin rashes and problems (we can SEE them with the video!) and help get that guest back in the water. Many Canadian visitors are also used to getting over-the-counter medicine that require a prescription here. DOCNow can help. Visit our webpage to see a list of example cases.

TMC: What equipment does a guest need?

Dr. Estin: Any computer, laptop, tablet, or smartphone and a wifi connection. That’s all! All the info and details and FAQs are on our website, DOCNowHawaii.com.

View Article on Maui Concierge 

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3 Reasons Why To Pick A Hawaii Licensed and Hawaii Located Doctor For Telemedicine In The State

3 Reasons Why To Pick A Hawaii Licensed and Hawaii Located Doctor For Telemedicine In The State

1. Telemedicine Can Easily Treat Many Common Conditions

Many large telemedicine providers offer online care services to people living or visiting Hawaii, but more often than not those physicians are not physically located in Hawaii. Access to a doctor that resides in the state is especially important because there are many specific conditions and illnesses that are far more common in Hawaii than on the mainland. Evolving over 70 million years ago in nearly complete isolation, more than 90% of the State’s native flora is found only in the Hawaiian Islands. Hawaii is home to plants, animals, and foods that either do not exist elsewhere in the world or are extremely rare. For example, if a visitor hiking Hawaii Volcano National Park touched a nettles plant and then experienced an allergic reaction on their skin, a mainland doctor might easily conclude it was a bug bite, heat rash, or other topical problem.

Incorrectly diagnosing the problem can lead to additional healthcare problems for the patient including fever, the rash spreading, or even more serious illnesses and staff infections. Seeing a Hawaii located doctor online can increase the likelihood of a correct diagnosis because the doctor is more likely to be aware of skin conditions brought on by indigenous species.

2. Understanding The Lingo

Many local residents speak Pidgin, a special dialect of English that originated on Hawaii’s sugarcane plantations. Examples, “Shoots brah we go cruise when you pau hana,” which means “Let’s hang out when you’re off work.” Or, “Ho deez grinds is broke da mout,” which means “This food tastes delicious.” A doctor who doesn’t live in Hawaii could easily misunderstand what the patient was saying, which could create problems with diagnosing the patient’s medical condition. Picking a Hawaii licensed, Hawaii located doctor ensures that the patient and doctor are literally speaking the same language. This increases the likelihood of a correct diagnosis at the earliest stages.

3. Location Location Location

Finally, seeing a Hawaii located doctor online can help with prescription fulfillment or future care needs for the patient. After a telemedicine appointment concludes the doctor will ask the patient which pharmacy they’d like to pick up medications from. In Hawaii, many streets have Hawaiian names that are difficult for a doctor not living in Hawaii to spell or identify because they sound very similar, ex. Waipio verses Waipahu. A Hawaii located doctor will quickly be able to identify where the closest pharmacy to the patient is located ensure that the medicine arrives there as fast as possible. In addition to pharmacy locations, if the physician determines that the patient may require in-person medical care, they can recommend a local Primary Care Physician, Specialist, or the closest urgent care for follow-up. For critical situations, a Hawaii located physician can recommend the local hospital best equipped to address the patient’s medical conditions.

For immediate diagnosis and treatment, having access to a doctor from everywhere you happen to be via telemedicine offers potentially life-saving benefits. But whether you live in or travel through Hawaii, you do not have to settle for a doctor who could be anywhere when you can access a Hawaii located physician.

DOCNow Virtual Healthcare Centers is Hawaii’s Leader In Telemedicine. Now you can see a Hawaii licensed, Hawaii located doctor online from the comfort of your computer, tablet or smart phone 365 days a year from 8 a.m – 9 p.m. Get Urgent Care when you need it, where you need it. Get diagnosed, treated and prescriptions sent to any pharmacy of your choice from Hawaii’s leader in Telemedicine for Residents and Visitors. To learn more call 808-876-0000 or visit DocNowHawaii.com

 

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The Doctor Will See You Now at KTA Super Stores

The Doctor Will See You Now at KTA Super Stores

Hawaii News Now        
KTA Super Stores and DOCNow Virtual Healthcare Centers, Hawai’i’s leader in convenient, affordable, and quality telemedicine, announced today that they have launched the virtual clinics of the future at KTA Supers Stores Puainako – Hilo, Waimea, Keauhou and Waikoloa Village locations on Hawai’i island. DOCNow offers convenient telemedicine visits during KTA Pharmacies regular business hours, and through their http://DocNowHawaii.com website 365 days a year from 8:00 a.m. to 9:00 p.m.

Today’s supermarkets have expanded from places where shoppers went to pick up groceries to become one-stop-shopping destinations for everything from produce to prescriptions. “KTA Super Stores couldn’t be happier to welcome DOCNow Virtual Healthcare Centers and be able to offer our customers on-site access to medical care,” said Toby Taniguchi, President, “Our mission is to do our best at fulfilling the food, household and health care need of Big Islanders, so this is a very healthy fit.”

According to Dr. Norman Estin, co-founder of DOCNow Virtual Healthcare Centers, “Our new partnership with KTA Super Stores represents a breakthrough in giving the community unprecedented access, in conjunction with their pharmacy, to the highest quality medical care. Our telemedicine physicians are all Hawaii licensed and located, and can treat patients on their computer, tablet or smartphone. Once the appointment concludes our physicians can easily send in the customer’s prescription to any KTA Pharmacy location for convenient on-site pickup.”

From scrapes, sunburns, respiratory infections, urinary infections and common cold to prescription refills, DOCNow can treat a wide range of minor and common illnesses in patients of all ages.

According to Dr. Estin, DOCNow is not only convenient when it comes to access and treatment, it costs the same or less than a traditional office visit. DOCNow accepts most local insurance, including HMSA/Blue Cross, UHA, HMA, Kaiser Choice PPO and HMAA. No insurance? No problem. DOCNow accepts Visa, MasterCard, American Express, and Discover – and at introductory price of only $49.

The next time you’re strolling through the produce aisles at KTA Super Stores with a case of the sniffles, stop by DOCNow’s Virtual Healthcare Clinics and get expert care from Hawaii’s most trusted team of Doctors.

About DOCNow

DOCNow was founded in early 2016 by Dr. Jim Barahal and Dr. Norman Estin to give Hawai’i residents convenient access to the best medical care at their Virtual Healthcare Clinics as well as from the comfort of the patient’s home or workplace statewide. An American Telemedicine Association startup member, DOCNow is Hawaii’s leader in telemedicine for residents and visitors. For more information and a complete list of all DOCNow virtual healthcare locations, visit their website at http://DocNowHawaii.com

About KTA Super Stores

KTA Super Stores started in 1916, as a modest 500 square-foot grocery and dry goods store, by Koichi & Taniyo Taniguchi. Since then and for over 100 years, KTA has grown to a six (6) store chain, serving the residents of Hawai’i island.

For information on KTA Super Stores locations and services, visit their website at http://ktasuperstores.com.

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‘It’s the right thing to do’: KTA kicks off new telemedicine service this week at Puainako store

‘It’s the right thing to do’: KTA kicks off new telemedicine service this week at Puainako store

KTA Super Stores dives deeper into the digital age this week with the introduction of “virtual clinics of the future.”

Shoppers in need of medical checks for scrapes, respiratory ailments, urinary infections, colds, sunburns or prescription refills can connect through iPad telemedicine.

“We’re giving it a try and see if it works — we think it will,” said KTA CEO Barry Taniguchi.

The system, offered as a convenience for customers rather than a moneymaker, allows a customer to connect with a doctor via DOCNow(http://docnowhawaii.com/conditions-we-treat/).

“It’s the right thing to do,” said Toby Taniguchi, KTA president. He noted in a separate statement that grocery stores have evolved to offer a wider range of customer service.

Shoppers at KTA who want to get a telemedicine check will get a computer tablet at the pharmacy and a private space to connect, Barry Taniguchi said.

To do that, the customer drops off a drivers license or credit card, signs on and gets welcoming texts from a receptionist. The receptionist signs the patient in and makes sure health insurance and other details get updated. Then, the patient goes into a “virtual waiting room” until a physician appears online.

“All of our doctors are licensed and located on the island,” said Anna Covert, a public relations representative speaking for DOCNow Virtual HealthCare, which handles the medical calls.

The telemedicine service kicks off this week at KTA’s Puainako Center store in Hilo. But Barry Taniguchi said it eventually will expand to Waimea, Keauhou and Waikoloa Village. Patients of all ages can be seen during normal pharmacy hours.

Email Jeff Hansel jhansel@tribune-herald.com.

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THE DOCTOR WILL SEE YOU NOW AT TIMES MARKET PHARMACY

THE DOCTOR WILL SEE YOU NOW AT TIMES MARKET PHARMACY

September 1st, 2016 – Times Supermarkets and DOCNow Virtual Healthcare Centers, Hawai‘i’s leader in convenient, affordable, and quality telemedicine, announced today that they have launched the virtual clinics of the future at Times Supermarket in Kailua, and Times Royal Kunia Supermarket on Oahu. DOCNow offers convenient telemedicine visits during Times Markets’ regular business hours, and through their doctorsoncallnow.com website from 8:00 a.m. to 9:00 p.m.

Today’s supermarkets have expanded from places where shoppers went to pick up groceries to become one-stop-shopping destinations for everything from produce to prescription pharmacies. “Times Supermarkets couldn’t be happier to welcome DOCNow Virtual Healthcare Centers into two of our 24 locations,” said Catalina Cross, PhD. Director of Pharmacy, “We have always believed in providing our shoppers with the best in products, service, and convenience, so this is a very healthy fit.”

for-webAccording to Dr. Norman Estin, co-founder of DOCNow Virtual Healthcare Centers, “Our new partnership with Times Supermarkets represents a breakthrough in giving the community unprecedented access, in conjunction with their pharmacy, to the highest quality medical care. Our telemedicine physicians are all Hawaii licensed and located, and can treat patients on their computer, tablet or mobile device.”

From respiratory infections, urinary infections and rashes to prescription refills, DOCNow can treat a wide range of minor and common illnesses in patients of all ages.

According to Dr. Estin, DOCNow is not only convenient when it comes to access and treatment, it costs the same or less than a traditional office visit. DOCNow accepts most local insurance, including HMSA/Blue Cross, UHA, HMA, and HMAA. No insurance? No problem. DOCNow accepts Visa, MasterCard, American Express, and Discover – and at introductory price of only $49.

The next time you’re strolling through the produce aisle at Times Supermarkets with a case of the sniffles, stop by DOCNow’s Virtual Healthcare Clinics and get expert care from Hawaii’s most trusted team of Doctors.

About DOCNow

DOCNow was founded in early 2016 by Dr. Jim Barahal and Dr. Norman Estin to give Hawai‘i residents convenient access to the best medical care at their Virtual Healthcare Clinics as well as from the comfort of the patient’s home or workplace statewide. An American Telemedicine Association startup member, DOCNow is Hawaii’s leader in telemedicine for residents and visitors. For more information and a complete list of all DOCNow locations, visit their website at http://DocNowHawaii.com    

About Times Pharmacy

Times Pharmacy first opened in 1984 in the Liliha Times Supermarket location.  Today, Times Pharmacy operates 13 full service pharmacies located within Times Supermarket stores on Oahu and Maui.  Times Pharmacy provides patient-centered care services including 24/7 phone and on-line refills, home and mail delivery service, on-site immunizations, and Diabetes education.  Times Pharmacy is a sponsor of many community events including health fairs, drug take-back events, and the Diabetes Kids Day Camp.  For information on Times Pharmacy locations and services, visit their website at http://timespharmacy.com/

 

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NOW IT’S EVEN EASIER TO GET YOUR HEPATITIS A VACCINATION

NOW IT’S EVEN EASIER TO GET YOUR HEPATITIS A VACCINATION

August 19th, 2016 – DOCNow is a new telemedicine service that offers Hawaii residents the option to see a Hawaii based doctor online, 365 days a year from a computer, tablet, or Smartphone.

“With the recent outbreak of Hepatitis A we are making our convenient telemedicine services available for those residents who feel they would benefit from a vaccination or would like to speak about any concerns they might have with a Hawaii physician,” said Dr. Jim Barahal co-founder and CEO of DOCNow Virtual Healthcare Centers.

Residents can easily get a prescription from DOCNow and then select a pharmacy near them to receive their immunization.

“We have been administering a lot of shots over the past few weeks,” said Catalina Cross, Director of Pharmacy for Times Supermarket. “We are doing our best to work with physicians to obtain Hepatitis A prescriptions for their patients.  We see a great opportunity for DOCNow to assist patients who do not have a Primary Physician.”

DOCNow accepts all local insurance including HMSA/Blue Cross, UHA, HMA, and HMAA. No insurance? No problem. DOCNow accepts Visa, MasterCard, American Express, and Discover – and a visit is just $49.

“To make it even more affordable for Hawaii residences during this time of need we’re also offering the first visit free of charge for those who might not have insurance,” said Dr. Barahal, “The most important thing is that if you’re worried, don’t wait, at DOCNow you can get the care you need now.”

For people who want to get a Hepatitis immunization prescription DOCNow is open daily from 8 a.m. – 9 p.m.

SERVICE CODE: DOCNOW

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About DOCNow

DOCNow was founded in early 2016 by Dr. Jim Barahal and Dr. Norman Estin to give Hawai‘i residents convenient access to the best medical care at their Virtual Healthcare Clinics as well as from the comfort the patient’s home statewide. An American Telemedicine Association startup member, DOCNow is Hawaii’s leader in telemedicine for residents and visitors. For more information and a complete list of all DOCNow locations, visit their website at doctorsoncallnow.com.

About Times Pharmacy

Times Pharmacy first opened in 1984 in the Liliha Times Supermarket location.  Today, Times Pharmacy operates 13 full service pharmacies located within Times Supermarket stores on Oahu and Maui.  Times Pharmacy provides patient-centered care services including 24/7 phone and on-line refills, home and mail delivery service, on-site immunizations, and Diabetes education.  Times Pharmacy is a sponsor of many community events including health fairs, drug take-back events, and the Diabetes Kids Day Camp.  For information on Times Pharmacy locations and services, visit their website at http://timespharmacy.com/

 

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